Handbook

These handbooks have been written to help you to understand what to expect from our centre. They explain:

About our Centre – 'Intro and Staff' 'Accommodation'
What you will be doing at the Centre – 'What will I do at the Centre'?
How to prepare for your stay - 'Preparing for your Stay'
How we expect you to behave during your stay at the Centre – 'Rights, Responsibilities and Rules'
How you can tell us what you think about us – 'Rights, Responsibilities and Rules'

Sometimes in these handbooks we use the word 'Centre' and sometimes 'Chrysalis'. Both of these mean 'Chrysalis Assessment and Support Centre'.

A copy of the handbooks will be made available to parents and social workers.

Parents Handbook Childrens Handbook

Useful Links

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Resident Feedback

Did you feel safe at Chrysalis Assessment and Support Centre?

100% of the residents stated that they did feel safe, they said:

"Yes, just knowing I was in a safe environment"
"Yes, very safe."
"Yes, 100%, you looked after us."

During your assessment, did you feel fairly treated?

83.3% stated that they did feel fairly treated, with comments such as:

"Yep, staff are good."

Did you find your Keywork session helpful?

100% of residents stated that they did: Yes, they let us know what areas we needed to work on and if we’d had a good week it was uplifting to hear it.

"Yep, I knew I was doing well."
"Yes, helped a lot as I knew my good and bad points."
"Yeah, ‘cos they were being honest.”"